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Customer Care

Your one point destination for questions about your licenses, product registration, product updates or maintenance.

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Contact Esri India Customer Care

  • Online *

    Use My Esri to track the status, activities and resolution information of support incidents, and log new issues online.

    Request case via My Esri
    Activate your My Esri access

  • Toll free

    1800-102-1918

    Telephone support is provided Monday through Friday, 9 a.m. to 5.30 p.m IST.

  • Email

    For support request via email, or for any questions about your licenses, product registration or maintenance, please contact Customer Care.

    customercare@esri.in
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* Online support on MyEsri portal is enabled for Esri products only. Support for partner products e.g. ENVI and ArcFM is available via email and telephone.