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Urban & Digital Twin Summit

Building Smarter, Resilient, and Connected Cities

September 3, 2026 | Pullman Aerocity, Delhi

Building Smarter, Resilient, and Connected Cities

As cities continue to expand and urban challenges become increasingly complex, governments and urban authorities need intelligent technologies that connect people, places, infrastructure, and services. Geographic Information System (GIS), GeoAI, 3D GIS, Digital Twins, real-time data, and spatial analytics are transforming the way cities are planned, managed, and governed.

The Urban & Digital Twin Summit will showcase how GIS is enabling cities to move from reactive service delivery to proactive, predictive, and citizen-centric urban governance. From automatically identifying urban issues using drone and aerial imagery to analysing citizen grievances, modelling climate risks, planning emergency response, optimizing public transportation, and evaluating Transit-Oriented Development (TOD), GIS provides a common spatial platform for integrated urban decision-making.

The Summit will also demonstrate how ArcGIS Enterprise, GeoAI, ArcGIS Urban, ArcGIS Velocity, 3D GIS, Digital Twins, and Spatial Intelligence can help urban authorities create a comprehensive digital representation of the city, understand emerging challenges, evaluate alternative scenarios, and take faster and more informed decisions.

Join us at the Urban & Digital Summit – Building Smarter, Resilient, and Connected Cities on September 3, 2026, during the Esri India User Conference 2026 and discover how GIS is shaping the future of urban governance—enabling smarter municipal services, resilient communities, efficient mobility, sustainable development, and better citizen experiences.
 

Key Highlights

  • Smart Municipal Services and Citizen Engagement: Discover how GeoAI can automatically identify urban issues such as waste accumulation, polluted water bodies and infrastructure damage from drone and aerial imagery. GIS converts these observations into actionable layers, heatmaps, and dashboards, enabling municipalities to prioritize interventions, reduce manual inspections, optimize resources, and accelerate service delivery.

  • AI-Powered Grievance Intelligence: Learn how citizen complaints from multiple channels can be integrated with municipal assets and operational data within a GIS framework. Spatially enabled grievances provide greater visibility into service issues and help municipalities improve citizen engagement and operational response.

  • Transforming Historical Data into Spatial Intelligence: Explore how unstructured historical records from PDFs, spreadsheets, call centres, CRMs, and other sources can be transformed into location-based intelligence using AI. Municipalities can identify issue locations, classify issue types and severity, generate hotspot maps and dashboards, and understand recurring city-wide problems.

  • Urban Resilience and Emergency Preparedness: Discover how 3D GIS, GeoAI, and Digital Twin technologies can support urban fire preparedness by identifying high-risk buildings, analysing accessibility, and evaluating emergency response scenarios. GIS enables cities to move from reactive emergency responses towards proactive preparedness.

  • Climate-Resilient and Environmentally Sustainable Cities: Explore GIS-based approaches for flood prediction, water scarcity, urban heat island analysis, and sponge-city planning. By integrating rainfall, terrain, drainage, land use, soil, satellite, groundwater, wetland, and other environmental datasets, cities can identify vulnerable areas, assess impacts on people and assets, and plan suitable resilience interventions.

  • Digital Twin for Urban Mobility: Understand how real-time public transport movement can be combined with population demand to identify mobility gaps and high-demand areas. GIS-based mobility intelligence can support route optimization, fleet allocation, public transport coverage, and longer-term transport planning.

  • Evidence-Based Transit-Oriented Development (TOD): Learn how ArcGIS Urban and 3D scenario planning can evaluate development potential around metro, railway, and BRT stations. By considering accessibility, density, land use, FAR, and infrastructure capacity, planners can test alternative development scenarios and support more sustainable, transit-oriented urban growth.

  • Technology Insights: Explore the latest GIS, GeoAI, ArcGIS Velocity, 3D GIS, Digital Twin, ArcGIS Urban, and spatial analytics capabilities from Esri India experts and understand how these technologies can be successfully implemented to address emerging urban challenges.
     

Who Should Attend?

  • Government and Urban Local Bodies: Representatives from Central and State Governments, Municipal Corporations, Urban Local Bodies, Development Authorities, and Smart City organizations.

  • Urban Planners and Policymakers: Town planners, urban development professionals, policymakers, and institutions involved in city planning, development control, and urban transformation.

  • Municipal Administration and Service Departments: Professionals responsible for sanitation, solid waste management, water supply, drainage, roads, public works, grievance management, and other municipal services.

  • Smart City and Digital Transformation Teams: Professionals working on Smart Cities, Integrated Command and Control Centres, Digital Twins, AI, IoT, and digital governance initiatives.

  • Emergency Management and Public Safety Organizations: Fire services, disaster management authorities, emergency response agencies, police, and other organizations involved in urban risk management and preparedness.

  • Transport & Mobility Organizations: Metro, BRT, bus transport, traffic management, transport planning, and mobility agencies responsible for creating efficient and connected urban transportation systems.

  • Infrastructure and Real Estate Organizations: Developers, infrastructure companies, engineering organizations, and institutions involved in urban infrastructure and large-scale development.

  • Environmental and Climate Organizations: Professionals working on climate resilience, flood management, water resources, environmental conservation, urban heat, groundwater, wetlands, and sustainable development.

  • Technology Companies and System Integrators: GIS, AI, IoT, Drone, Digital Twin, software, and system integration companies developing solutions for urban transformation.

  • Consultants, Academia, and Research Institutions: Urban planning consultants, architects, engineering consultants, universities, research institutions, and technology experts working on the future of cities.
     

Program Agenda

THURSDAY | SEPTEMBER 3, 2026

 

      TIMESESSIONPRESENTER(S)
11:30 am - 11:40 amWelcome Address Dr. Ruma Chakrabarty, Senior Industry Manager, Esri India
11:40 am - 11:50 amUser TalkShri Mohd. Monis Khan, Chief Planner In-charge, Town and Country Planning Organisation (TCPO), Ministry of Housing and Urban Affairs, Government of India
11:50 am - 12:00 pmSmart Municipal Services and Citizen EngagementUdit Sarkar, Assistant Manager – Presales, Esri India
Nikhil Sharma, Group Manager – Customer Success, Esri India
12:00 pm - 12:10 pmUser TalkShri Manish Joon, Deputy Secretary, Swachh Bharat Mission-Urban
12:10 pm - 12:20 pmSpatial Decision Support System for Urban FireJoydip Datta, Manager – Presales, Esri India
Debobrata Sadhukhan, Senior Engineer – Presales, Esri India
12:20 pm - 12:30 pmImpact based forecasting for Climate Resilience & Environmental Conservation for Urban LandscapeKhushi Kaushik, Senior Engineer – Strategic Initiatives, Esri India
12:30 pm - 12:45 pmDigital Twin for Urban Mobility Devang Sumant Shinde, Group Manager – Presales, Esri India
Tejas Kapoor, Senior Engineer – Presales, Esri India
12:45 pm - 12:55 pmUrban Transit Oriented Development Debobrata Sadhukhan, Senior Engineer – Presales, Esri India
12:55 pm - 1:00 pmWay Forward and ClosingDr. Ruma Chakrabarty, Senior Industry Manager, Esri India

 



NOTE:
Registration to the Urban & Digital Twin Summit is included in your registration for the Esri India User Conference (UC).